TESTIMONIALS

I’d like to thank you and your team at Henry and James, for your assistance over the past years. You and your team have always been very professional and supportive in our endeavours to let William Street House.
L.J.
Great, thanks for the update Matt, you are a star.
L.T.
I would like to take this opportunity to send our sincere thanks to yourself and the team for looking after us well during our stay. We only have praise for your work!
R.H
Thank you so much indeed for your help and bespoke service.
P.V.
Chesham Mews
Henry & James are always an absolute pleasure to deal with. They are the most straight talking estate

Thank you so very much for your good wishes and indeed your untiring efforts to secure us a flat. You and indeed Hannah and everyone at Henry and James that we have been in contact with, have been absolutely wonderful. Thank you all so very much indeed. Hannah was absolutely lovely to have given so generously of her time to show us the flats in your absence!

Harry you have our greatest respect for not only your professionalism and breathtaking efficiency and the breadth of your knowledge and experience but also for the exceptionally fine qualities you possess as a human being. Your utmost integrity, impeccable manners, infinite patience are a credit to your parents' fine upbringing. It was a tremendous pleasure for our family to have worked with you over these last couple of years. We are therefore absolutely thrilled that we could as Sara had hoped, buy our first flat through you and we are grateful to Almighty Allah that He enabled us to fulfil that commitment.

T.A.
Belgrave Place
I would like to express my gratitude for Richard’s service during our flat rental search over these last few months. Having looked over 40 properties with numerous letting agents, I consider Richard to have been the most active and helpful when assisting us. He has acted professionally at all times and have only put forward to us the right stock in relation to our personal tastes, which I consider pretty rare. His knowledge of the lettings market in those relevant areas of Central London is very good and he has provided us with valuable information, which supported our search well. As a result, we managed to find a very good and comfortable property, which we are now renting for two years. Many thanks for Richard¹s service and I will certainly recommend him for any other of my contacts looking for flats in the near future.
B.R.
Cranmer Court
Thank you very much for resolving this – to my full satisfaction. Thank you again. I could not ask for better service.
G.G.
Sloane Avenue Mansions

I just wanted to write you a quick message as I have been very impressed with the service I received from Henry and James. Charles has always acted with incredible professionalism and his efficiency was fantastic. My job keeps me very busy and so I understand how hard it could be with my limited available time. He was incredible in assisting in any way that I needed, and always replied and had answers to questions in the quickest possible time. I would like to add he made the transition very stress free and coordinated between myself and the landlord perfectly to help get this all done.

Again I would like to thank Henry and James and specially Charles for all of your work and assistance with this and it was a pleasure to have worked with you. I hope for the best for you all in the future.

M.B.
Crown Lodge
I want to take this opportunity to thank you! You and your team did an excellent job! I can’t emphasise this more. Timely responses and responsible. Looking forward to working with you more in the near future!
J.T.
Upper Belgrave Street
Thank you very much indeed for being nice and helpful, it has been a pleasure to work with you on the purchase of this property.
Y.S.
Cadogan Gardens
We are very grateful for all your help in managing our property. You have been very professional, very responsive with our requests and emails. We like your approach and personality and felt very comfortable dealing with you. You are able to communicate well with us as well as with our tenant which is great. It has been a real pleasure working with you.
L.R.
Greville House
Your service has consistently been excellent and the wealth of experience you brought made my life a lost easier.
M.R.
Meriden Court
Many thanks for your patience and hard work on my behalf over several tenant changes, very much appreciated. C.C.; Bury Walk
You have been really efficient and thoughtful, and I have greatly enjoyed working with you.
O.M.
Lowndes Square
I have found your team to be an absolute joy to deal with and in particular I must mention Maria our housekeeper and property management who have both been fantastic. We had some issues in our property throughout the tenancy and they were always so quick to help resolve them and Maria is hardworking, friendly and always so helpful.
E.H.
Prince of Wales Terrace
May I also thank you for the excellent service you have provided over the past 2 years in managing the property. Please also pass on our thanks to Anita and her team for the brilliant way she achieved a speedy sale and the very professional way she dealt with us
M.M.
Jubilee Place
Your expertise and professionalism are head and shoulders above some of your competition.
A.C.
My comments on you/Henry and James are all excellent – you’ve always found us good, reliable tenants and have been pleasant and helpful to deal with. So many thanks to you. You have taken the time to get to know us, as landlords and what we want from tenants.
V.L.
Chesham Street
You have been wonderful to work with and I appreciate it very much. Always helpful and responsive and that means a great deal. We will gave more and more people moving to London and I’ll hope that they end up with a Henry & James property in order to receive the same excellent service that I have had.
J.R.
Lowndes Square
We thank you for all of your hard work, correspondence and willingness to help with all of our requests here at the property. You have been an absolute pleasure to work with --- and having not had quite the same luck in previous rentals -- I hope you know how grateful we have been.
C.A.
Chesham Mews
Once again Charlie it is a pleasure doing business with you. I was in contact with 3 other agencies and you Charles are a class act! Thank you!
G.G.
We have been so happy here at Prince of Wales Terrace and you have all been wonderful. We’d love to stay with Henry & James.
E.H.
Prince of Wales Terrace
I just want to take the opportunity to say your true professionalism does not unnoticed and thank you for all your help.
M.F.
Chesham Street
I received much better contact and feedback from the team, much more than any other agent and Charlie has been amazing!
R.B.
Chesham Mews
Let me thank you for your excellent service.
N.K.
Thorburn House
I have been delighted and impressed by both the professional standards and the personal contact on every occasion and will gladly recommend you to anyone in the area who is thinking of putting their property on the market.
B.B.
Lowndes Close
It has been all perfect with Henry and James. I am moving to Singapore for 1-2 years. When I am back, I'll speak to Henry and James again.
Y.Q
Sloane Gardens
We have been clients of Henry&James for multiple years, and for multiple properties in the Belgravia area. We have engaged them on an exclusive basis for both lettings and management. Key aspects we value are: constancy of team composition, low tenant turnover, superior market rental rates, monitoring of payment transfers, fast turnaround in the case of tenant change-over, efficient supervision of the properties, attentive treatment towards tenants, and responsiveness to our queries from time to time. I can say without reservation that they have provided excellent service on all these aspects, and I would recommend them very highly to any landlord in the Belgravia/Chelsea/Knightsbridge area. Our intention is to be working with them for many years to come.
O.M.
As a landlord who is always travelling I felt completely looked after by Henry & James during the letting process, knowing that they would gladly assist with issues which were difficult for me to deal with when I was abroad
M.F
Chesham Street
It’s been an absolute pleasure dealing with you and may I thank you for all your hard work and diligence during the time I have known you.
AR
Eaton Square, SW1W
I have to say that I have been incredibly impressed with your performance…I wouldn't think twice about asking you to have another go for me.
AC
Chester Street
The team at Henry & James, Belgravia office, have been brilliant throughout the whole sale experience. Very friendly and extremely professional with a great personal touch, excellent communication through the whole process, highly recommended. Many thanks once again.
CP
Wilton Row
You got me a tenant in four days. The previous agents failed to get anyone in six months. Henry & James are superb and, so far, I have found the management side to be efficient too.
C.B
Kinnerton Street
A boutique agency with enormous expertise and fantastic negotiating skills. H&J is a rare agency that treats its clients with superb professional and personal care - maximum marketing exposure,excellent feedback after every viewing, a sense of true partnership, no pressure, and unlimited post-sales tlc, nothing is too much trouble before, during or after the relationship .Henry & James transcends the negative stereotype of 'typical estate agent' in every way, it is like having a friend doing your work for you
LN
Brompton Road
Henry & James have been a pleasure to work with from moment one. No time wasting and they only showed me properties that were relevant and in line with my specific brief so it really saved time. The follow up has been tremendous, from a wonderful box of fruit in the kitchen when I arrived to help with minor fittings etc and nothing is too much trouble and I get a vey quick response. Definitely a big notch above other agents in the area.
JB
Cadogan Gardens, SW3
Henry & James have acted for us over a number of years and have proved reliable, professional and conscientious in both letting and managing our properties. This has resulted in happy tenants who have stayed with us for long periods. We therefore have no hesitation in recommending their services to any landlord.
AR
Eaton Square, SW1
A small note to say a big thank you for the help and friendliness of everyone at Henry and James for finding me the perfect apartment, from initial enquiry to collecting the keys, I was both grateful and touched by the warmth, openness and professionalism of all involved. A very high benchmark for all those in the real estate business.
AT
Cadogan Place, SW1X
Henry and James have been an absolute delight to deal with from the first viewing to the move in date. The property is immaculately maintained and the team are so efficient and quick to help with anything we need or questions we have. We wholeheartedly recommend the team at Henry and James!
EH
Prince of wales terrace
Unlike some agents, I have found you and your team to be true professionals, helpful with a very good knowledge of the area and market.
JS
Henry & James have been highly professional, efficient and helpful throughout the process, which has been seamless and well-handled.
JA
Whaddon House
Unlike some agents, I have found you and your team to be true professionals, helpful with a very good knowledge of the area and market.
JS
I will certainly be in touch with you when I need to find somewhere else, and I would always recommend Henry & James and you personally DM; Cadogan Place
Thank you for your swift and efficient handling of the new tenancy and your professionalism in getting all the details sorted.
GD
Pavilion Road
All is going well at the flat and property management does a great job.
JR
Lowndes Square
Very happy with your property management team who are always so responsive and available.
GD
Eaton Place
Henry & James have shown high professionalism throughout the letting process; always providing the correct advice and timely feedback, leading to a very respectable tenant/tenancy agreement right on the agreed time schedule. I really hope that all future lettings of our flats will be handled by your safe hands. Keep up the good work!
GM
Greville House
I hate moving, thus our nine years at Cadogan Square. We enjoyed the place greatly, but the main thing that kept us there was your prompt attention to our requests.
RC
Cadogan Square
As busy professionals, we didn’t have lots of time to devote to finding a company flat. It was imperative that the estate agent serve as an effective filter to focus on those properties that met our requirements list. We were delighted to find a good fit when Henry & James effectively targeted properties for us culminating in a very efficient search that led to a quick transaction.
RC
Shelton House
Thank you for the swift and impressive response to my requests.
RH
Wilton Terrace
I want to thank you for everything you did on our behalf in terms of the sale of Greville House. It was by no means the easiest of transactions, especially in the closing stages, but R and I very much appreciated the fact that you attended to every detail of the sale in a timely, courteous and effective way. The advice you gave us was always sound. It is because of this that we have now approached you to find us another property in the same area.
H & RA
Kinnerton Street, SW1X
I do appreciate how considerate you and all of the folks at Henry & James have been. Everyone has been a pleasure to deal with. I have lived in London three times over a number of years and by far you have been the most professional (and nicest) folks to deal with.
DC
Cadogan Square, SW1X
Thanks for your work on our behalf. We can but repay you with recommendations to anyone we know that is looking for an agent!
PA
Cadogan Gardens, SW3
I would like to take this opportunity of thanking you for all your help and assistance in helping this to go so smoothly.
AD, Pavilion Road, SW1X
You have been super helpful and accommodating. I truly appreciate your help. You have been very professional and a pleasure to work with in an otherwise badly serviced market.
KC
Cadogan Place, SW1X
RE: Property Management

A sincere thanks to the team for everything over the years, it has been very much appreciated. H & J will be my first stop if I come back and look for a property. Best wishes,
BS
Cadogan Gardens, SW3
Thanks to you and your colleagues for your efforts in the successful sale of our house in Wilton Place. I would highlight three qualities for which I rate Henry & James highly: 1) Confidence in the property, correctly identifying its strengths and an honest assessment of its weaknesses; 2) Access to a regular stream of high-quality potential buyers reflecting the benefit of a very visible office in the heart of Belgravia; and 3) Patience and calm thinking.
MB
Wilton Place, SW1X
The apartment is such a delightful place and you and Henry & James have been wonderful to deal with at all times. Thank you for everything.
RR
Sloane Gardens, SW1W
I would certainly highly recommend Henry & James!
CM
Cadogan Square
Thank you for all your help on the sale of this property and I have been very impressed by everyone at Henry & James. When I purchase a property again at some point in the future, I will be sure to contact you before anyone else.

Yours,
SC
Lowndes Square, SW1X
Now both my sale and purchase are complete I wanted to express my thanks for your great professionalism. In addition, you demonstrated real knowledge of the market and, thanks to your diligence and good humour, made the whole process pain free. I would without hesitation recommend you to either buyers or sellers in Belgravia.

Thanks again,
JG
Chalfont House, Chesham Street, SW1X
RE: Lease Enfrancisement
Just wanted to drop you a quick line to thank you very much for taking the time to talk things over and explain things to me regarding the above. It was much appreciated.
Best Regards,
AB
My overall view of your service is that it has been excellent - whilst not necessarily the cheapest, I feel confident that your expertise has resulted in significantly increased net proceeds compared to going to one of the lesser agents.

Your approach of quickly going to sealed bid when significant interest was shown, was very shrewd, as was your keeping of the under bidder 'warm' in the event that the winning bidder failed to proceed as was the case in our sale. The masterstroke however, was encouraging the under bidder to match the winning bid.

One of the most satisfying things about your service has been communication, never once did I have to chase an update, which in today's business world is very refreshing.

Many thanks to yourself and your team and may I take this opportunity to wish you all well in the future.

Best regards
AS
Cadogan Gardens, SW3
I just wanted to thank you for the excellent service and personal help and support that you have given me over the many years that you have let my flat in Chelsea.

Not only have the flats been let continuously, but the quality of tenants has been exemplary and the start and end of tenancies have been smooth. My thanks again.
SB
Thackeray Court and Crown Lodge, SW3
My wife and I were very satisfied by the service that you provided when we were looking for property last summer. We would have no hesitation in recommending you to our friends and acquaintances.
With kind regards,
SC
Sloane Court East, SW3
Henry & James have been a class act throughout the sales process. With a market valuation far higher than their local competition, they worked professionally and passionately, and with excellent relationship skills to realise a figure close to their valuation and some 30% above the valuation placed on the property by three other local agents. I never thought I would say this to an estate agent with 2.5% commission, but I do believe that you guys have earned it!
RBG
Halkin Place, SW1X
As a first time client in the letting market with Henry & James I have only positives to share. I stopped into their Motcomb location with little viewing time at my disposal. In a few hours I had seen several properties. All were in very good condition. My agent could not have been more helpful , listening to my priorities and quickly answering my questions and concerns.. Having now moved in to one of their properties, the level of support and attention to detail has been spectacular. I strongly recommend this company. It has been a pleasure.
BM
Pont Street, SW1X
The service, as always, was truly excellent! I have no further comment, "excellent" covers everything.
GM
Hill Street
I would like to send you a brief note to thank you and your team for their kindness and the fantastic work they have done over the last 4 years. Their professionalism is certainly unparalleled.
CC
Motcomb Street
Many thanks for your hard work and professionalism.
MD
Eccleston Mews
I was very impressed with the level of service and good honest advice that Henry and James gave me when selling my property. Not only did they secure a suitable offer, they worked diligently throughout the sales process to make the transaction as smooth as possible. I would happily commend them to anyone.
AD
Chesham Street
You've been very professional and diligent and I'm very grateful for all of your hard work.
GW
Eaton Mews North
Thanks again for following up, best agency service EVER it is a miracle here in London!
SG
Arkwright Road
Until recently, I owned a flat in Belgravia House, Halkin Place. When i came to sell it, I took the advice of Henry & James amongst other top quality agents. Two of Henry & James agents came around to view the flat. They recommended an asking price at least £200,000 higher than every other local agent had suggested (representing a 25% increase over the price I had hitherto been told to expect). I was stunned but accepted their advice. Not only did they achieve this breathtaking price, but they did so in a matter of days and the process to completion went without a hitch. They attended to all the details with utmost care. Over a career spanning 30 years or more, I have had a great deal of experience of estate agents in London. Henry & James are without doubt the most professional of all I have dealt with.
MW
Halkin Place, SW1X
This letter is to thank you very much for your extraordinary professional advice while I was looking for a house to rent. I had many appointments with different Real Estates, but for sure your help was outstanding.
AP
Everything was absolutely perfect with the exchange. We wanted to send a little something to say thank you for all your help with finding and securing our perfect flat.
CF
Park Walk
You've been very professional and diligent and I'm very grateful for all of your hard work.
GW
Eaton Mews North
I've found Henry & James Belgravia office team, to be professional, always attentive and responsive. They are quick at finding solutions to any problem, which is not just finding a home, but beyond that. I would very much recommend Henry & James to someone who is looking for a quality, safety and a place called 'home'.
AS
Kinnerton Street
You are doing an excellent job keeping an eye on the properties, greatly appreciated.
OM
Lowndes Square
I contacted Henry and James with a view to appointing them as agents to handle the sale of my flat on Kinnerton Street. I was very pleased with their enthusiasm and professional approach from the outset and with the time they took in visiting the flat and suggesting a very acceptable valuation, which they were confident they could achieve in a reasonable timescale. On this basis I decided to appoint them and was not disappointed. Not only did they achieve the full asking price but also they did so in the very short timescale of four weeks from start to exchange of contract. They had to deal with three different interested parties all of whom were keen on acquiring the flat. They handled this very well and I was able to leave all of the negotiations in their capable hands. I cannot recommend them highly enough.
CR
Kinnerton Street
We'd be very happy to stay with Henry & James as your service has been quite excellent.
CM, Cadogan Square
I am very happy to recommend the services of Henry & James. I have found every one of their team to be unfailingly charming, polite and efficient. Viewings were carried out at times to suit me and they always happened punctually, and with feedback thereafter. I would have no hesitation in recommending Henry & James to anyone who is looking for a high-quality estate agency.
DM
William Mews
One of the unexpected benefits of renting Caroline Terrace has been the outstanding property management services provided Henry & James. For this reason, our preference would be to stay as one of your clients.
N & JM
Caroline Terrace
Thank you for your Herculean efforts today.
TB
Burton Mews, SW1W
We wanted to say a special thank you to you for looking after us so well whilst we have been here. You've been very responsive and we really appreciate it.
EK
St George's Drive
Thank you also for all your help and hard work over the past four years and in particular over the past year, which was extremely kind of you! Thank you so much for everything.
PS
Bracknell Gardens
Thank you again for your patience and kind support. I will recommend you to everyone looking for a property. I am looking forward to enjoying my life in this beautiful flat.
DR
Prince of Wales Terrace
Many thanks for all your help in getting us settled. We sincerely appreciate it and our new apartment is feeling more and more like a cozy refuge. We feel that we are in very good hands with your support.
BG
Eaton Place
Thank you also for an excellent cooperation while we were tenants, hopefully our paths cross again soon.
KR
Sloane Gardens
May I take this opportunity to tell you how much I appreciate your competence and your diligence. Thank you.
CP
Cadogan Gardens
I would like to take this opportunity to express my gratitude for your great service throughout the years.
MR
Lennox Gardens
Can I just say, it's been a pleasure 'working' with you - you're extremely efficient and personable. I hope our paths cross again in the future.
CM
Cadogan Square
Henry & James have been instrumental in my international relocation, from the US west coast to London. I found working with them to complete the challenging business transaction and the overseas move to be delightful. They handled everything with the greatest of professionalism, expedience, and cheeriness! I would definitely recommend anyone looking for a great Lettings Agent to contact Henry & James.
KB
St. George’s Drive, SW1V
I can honestly say that you are a wonderful credit for Henry & James and that your sunny disposition and friendliness as well as your immediate responses to any questions that were asked of you were the reason that you became the letting agent for Bowland Yard.
LS
Bowland Yard
Thank you so much. It has been a pleasure living in that flat and working with you and your agency!
IK
Sloane Gardens
Just wanted to thank you again for everything. From the unique and creative Daska House attempt to the welcome bag, bottle, and fruit basket; you've gone far above and beyond the call of duty. You're a credit to H&J. Thank you ever so much.
AM
Jubilee Place, SW3
The team at Henry & James gave us excellent advice about presenting and furnishing our property in Belgravia and then found us an ideal tenant. The whole process went very smoothly which was vital as we live abroad.
VL
Chesham Street
Renting the property through Henry&James was extremely simple and well managed. The initial stages of finding a property were efficient with no time wasted on properties that were outside my budget / requirements. Ken in particular was very astute in the final negotiations and provided a realistic summary of where we needed to be in order to secure the property we desired. Throughout the completion process I was kept informed as to the progress of the various applications, references and checks that needed to be made and any updates that were required. After handover the initial check-in was extremely thorough and gives me confidence in the check-out procedure to come.
Thank you for all of the hard work and dedication in helping us to find a great home to let. Your efforts were much appreciated and from our first meeting it was evident that Henry & James wanted to spend the time to help us to find the right property. Kindness and patience prevailed through a lengthy negotiation without hesitation and now that we are settled in the great service continues. You will be the first person we call when the time comes for us to move again. Thank you!
CK
Chesham Mews, SW1X
I would like to thank-you all for the wonderful service that you have provided in the past year. You are the best agency and I have recommended you to all my friends. A special thank-you to your property management team and their continuous support throughout the year. Knowing that you were there to help out in case of need has been of great reassurance throughout my stay.
GG
Prince of Wales Terrace W8
Thank you for your continued support and prompt response!
BG
Sloane Gardens
Thank you for making the rental process so smooth and easy – you were a pleasure to work with.
EL
Greville House
Thank you for your help managing the property over the years, you've done a great job for us, it is appreciated.
HM
Waldron Mews
As for my experience with Henry and James, I could say only good things. Thanks again.
LK
Cadogan Square
I’d like to use this opportunity and add that we had a great time and enjoyed every single day being in this flat. Thanks to all of you for making this experience happen. You truly are a professional team and had dealt with all our requests big or small professionally in the last three years. It’s been a pleasure knowing you.
PM
Bracknell Gardens
Your team is amazing and have gone above and beyond. Really impressive. Not used to this kind of service. If we ever get a new or different flat in future we are only working with Henry & James! impressive. We will be recommending you confidently and frequently
D.B.
Cadogan Square
I have been impressed with the quality of the people you have selected for your service department. Thanks for your prompt attention to our request.
O.E.
Wilton Crescent
I would definitely recommend you and the Company to anyone seeking short or long term rentals in London. You have always been so attentive to our needs.
S.S.
Wilton Crescent
We have very much enjoyed our time in the property for almost 5 years, and have had the best experience with the Landlord and the management
G.D.
Eaton Place